Privacy Policy
This Privacy Policy describes how Brazil Style Cleaning (“we,” “us,” or “our”) collects, uses, and protects your information when you interact with our website, contact forms, and SMS messaging program.
Information We Collect
- Contact information (such as name, email address, phone number) when you submit a form or request service.
- Service-related details you provide (such as address, scheduling preferences, or cleaning notes).
- Technical data (such as IP address, device/browser information) for security and site analytics.
How We Use Your Information
- To respond to inquiries and provide customer support.
- To schedule, confirm, and manage services.
- To send operational or conversational messages related to your request (including SMS if you opt in).
- To improve our website and customer experience.
Data Sharing
We do not sell your personal information. We may share information with service providers who help us operate our business (for example, hosting or communications vendors) only as necessary to deliver services.
“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties”.
Data Retention & Security
We retain information as needed for legitimate business purposes (such as providing services, recordkeeping, and compliance). We use reasonable administrative and technical safeguards to protect your data.
Your Choices
- You can request access, updates, or deletion of your personal information where applicable.
- You can opt out of SMS messages at any time by replying STOP.
Contact
Questions about this Privacy Policy? Email us at contact@brazilstylecleaning.com.
SMS Program Description
If you opt in to receive text messages from Brazil Style Cleaning, you can expect to receive conversational and service-related messages, such as:
- Responses to your inquiries submitted through our website/contact form
- Appointment scheduling, confirmations, reminders, and updates
- Service coordination and customer support communications
Message frequency varies. Message and data rates may apply.
SMS Terms (Terms of Service)
These SMS Terms apply to text messages sent by or on behalf of Brazil Style Cleaning.
- Opt-In: You opt in by checking the consent box on our website forms where available.
- Opt-Out: Reply STOP at any time to cancel. You will receive one final message confirming your opt-out.
- Help: Reply HELP for assistance or email contact@brazilstylecleaning.com.
- Message Frequency: Varies based on your interactions and service needs.
- Fees: Message and data rates may apply based on your mobile carrier plan.
- Supported Carriers: Carriers are not liable for delayed or undelivered messages.
- Privacy: Your information is handled according to this Privacy Policy.
SMS Disclosure (Copy for your Contact Page)
Paste the disclosure below into your Contact Us section (and link it to this page):
Consent Acknowledgment
Use the form below to record a website acceptance for SMS communications. Submissions will be emailed to our compliance inbox.